Last updated: July 2026
1. Who we are
This website is operated for Corali Studios & Portobello Apartments, located in Elounda, Crete, Greece.
For privacy-related questions, you can contact us at: info@coraliportobello.com
2. What personal information we collect
When you contact us through the website, by email or by phone, we may collect information you choose to provide, such as:
- Your name
- Your email address
- Your phone number, if provided
- Your travel dates
- The number of guests
- Your preferred room type
- Any message or special request you send to us
We may also receive basic technical information when you visit the website, such as your browser type, device type and general website usage information.
3. How we use your information
We use the information you provide in order to:
- Reply to your enquiry
- Check availability for your requested dates
- Provide information about our studios and apartments
- Help with your stay before or after arrival
- Improve the website and guest experience
We do not sell your personal information.
4. Contact form and email enquiries
If you submit a booking enquiry or contact us by email, we use the information you provide only to respond to your request and communicate with you about your stay.
Please avoid sending sensitive personal information through the contact form unless it is necessary for your request.
5. Booking.com and third-party booking platforms
Our website may link to Booking.com or other third-party platforms where you can check availability or complete a reservation.
When you click an external booking link, you leave our website. Any personal information you provide on that platform is handled according to that platform’s own privacy policy and terms.
6. Cookies and analytics
Our website uses essential technologies that are necessary for the website to work properly, including saving your cookie preference.
We may also use analytics cookies, such as Google Analytics, to understand how visitors use the website and improve the experience. Analytics cookies will only be used if you give your consent through the cookie banner.
You can change your cookie preferences at any time through the “Cookie settings” link in the website footer.
For more information, please read our Cookie Policy .
7. Google Maps and external links
Our website may include links to Google Maps, social media pages or other external websites. These websites are operated by third parties and have their own privacy policies.
We are not responsible for the privacy practices of external websites.
8. How long we keep your information
We keep enquiry and communication information only for as long as necessary to respond to your request, manage our communication with you and meet any legal or business record-keeping obligations.
9. Who we share your information with
We may share your information only when necessary, for example:
- With service providers who help us operate the website or email communication
- With booking or accommodation partners, if needed for your stay
- When required by law or public authorities
We do not sell your personal information to advertisers or third parties.
10. Your rights
Depending on the applicable data protection laws, you may have the right to request access to your personal data, correction of inaccurate information, deletion of your data, restriction of processing, objection to processing and withdrawal of consent where processing is based on consent.
To exercise your rights, contact us at: info@coraliportobello.com
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.